SHIPPING AND TRACKING
Thank you for choosing Fat Ass Lashes, the only place for your luxury lash needs. Please take a moment to preview this page as it contains information dedicated to our shipping policies & procedures, as well as important details about matters that may apply to you. We reserve the right to modify this information at any time. Any changes will be posted on this page.
DUE TO THE PANDEMIC, DELIVERIES ARE DELAYED. PLEASE TRACK YOUR PACKAGE AND CHECK WITH YOUR LOCAL POST OFFICE REGARDING DELIVERY. We ONLY ship orders to the address that matches the credit card used to pay for the order. No exceptions. Please be sure to double check the shipping address information you are submitting with your order. An incorrect address name, number or zip code will delay the delivery of your package. Address corrections can not be made once the package has shipped, as it is out of our control. No exceptions. No refunds will be issued for refused, undeliverable, unprocessed or abandoned shipments. If a shipment is returned to us due to a wrong address or order refusal, you must pay the additional shipping charges to reship the package. Once packages have shipped, we are not responsible for its whereabouts. Please contact the shipper with any disputes or concerns regarding a shipment.
Tracking information is provided for all orders and will be sent to the email address you provided. You will be able to track your order after you receive your order tracking email. If you do not receive an email with a tracking number, please contact us immediately with your order number. *Expedited shipping is available at an additional cost. Please allow ample time for inclement weather, unforeseen delays, holidays and carrier strikes when placing an order. You will be notified of any delays that we are made aware of.